(4.0 / 5)1183+ Ratings

Cuyana Reviews

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Overall Rating

4.0
11 Reviews
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About Cuyana

Cuyana is a women's premium essentials brand that offers a variety of products including Mini Bags, Totes, Shoulder Bags, and clothing items such as the Classic Easy Zipper Tote, Convertible Puffer Jacket, Single-Origin Cashmere Scoop Neck Sweater, Poplin Balloon Sleeve Shirt, and Ponte Slim Flare Pant. They also have a New Arrivals section and a 9-to-5 Systems collection.

In addition to their products, Cuyana offers a range of services. They have a reselling platform called Cuyana Revive, which allows customers to give their beloved pieces a second life. They also offer personal shopping services for all personal wardrobing and seasonal gifting needs, both in person and virtually.

Furthermore, they provide Product Care guidance on how to maintain the quality of their products. For products that are outside of the warranty, Cuyana offers repair services at a cost, with customers being responsible for shipping and the repair costs. The repair costs vary based on the service needed.

Cuyana's philosophy is "Fewer, Better Things", valuing a simpler, smarter way of life. Their products are designed with longevity and made responsibly, each piece is made for everyday ease so that customers love what they wear.

Cuyana Pros & Cons

Pros of Cuyana:

  • High-quality materials: Known for using high-quality leather and sustainable materials.
  • Timeless pieces: Focus on creating fewer, better items that are designed to last.
  • Excellent craftsmanship: Products are well-made with attention to detail, ensuring durability.
  • Sustainable practices: Committed to reaching 100% sustainably-made materials by next year.
  • Good customer service: Some customers have reported positive experiences with customer service, including replacements and repairs.
  • Minimalist design: Sleek and modern-classic aesthetic that appeals to many.

Cons of Cuyana:

  • Pilling issues: Some customers have reported pilling on the interior leather of their products.
  • Zipper wear: Over time, zippers may show signs of wear and discoloration.
  • Interior storage challenges: Deep pockets in the organization insert can make it difficult to find items.
  • Weighty bags: Large totes can be quite weighty when full, which may be a drawback for some users.
  • Limited size options: Some customers have mentioned that the shoulder straps are not long enough for comfortable wear.

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Cuyana Customer Reviews (11)

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Feb 9, 2023
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Feb 8, 2023
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Cuyana Customer’s Q&A

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Cuyana Features and Benefits

Cuyana offers a range of features and benefits:

  • Fewer, Better Lifestyle: Cuyana's mission is to provide a fewer, better lifestyle. They craft timeless pieces that bring elegance and organization to everyday routine.
  • Customizable Bags: Cuyana's bags are fully customizable with add-on accessories to perfectly fit varying needs and schedules.
  • High-Quality Materials: Each piece in the collection is thoughtfully designed and crafted from the highest-quality materials.
  • Heritage Craftsmanship: Cuyana partners with expert makers from around the world to bring their products to life.
  • Sustainability: 100% of the collection is crafted from sustainable materials.
  • Versatile Wardrobe System: Cuyana offers a versatile wardrobe system featuring high-quality leather bags and accessories in Italian leather and recycled materials, closet staples in silks, Italian cashmere, organic Peruvian Pima cotton, and more.
  • Certified Sustainable: Some of their products, like the Palma Tote, are FSC-certified, ensuring that the product comes from responsibly managed forests.
  • Considered Design: Their products have spacious interiors featuring a large zipper pocket for valuables, a patch pocket for phones, and a loop for keys.

These features and benefits make Cuyana a great choice for those seeking quality, sustainability, and style in their wardrobe. Happy shopping!

Cuyana Pricing

Cuyana.com does not provide specific pricing information on their website. However, they offer 30-day returns and emphasize the quality of their premium materials and finest craftsmanship in their products. For detailed pricing, you would need to visit their store or contact their customer service directly.

About cuyana.com Payment Method?

Cuyana.com offers a payment method called Afterpay. This service allows customers to make purchases and pay for them in four equal payments made every two weeks without any interest. Customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from the chosen payment method. If customers choose to make additional payments before their scheduled pay dates, they may do so through their Afterpay account. At the checkout, customers can choose Installments by Afterpay as their payment method. First-time customers will need to register with Afterpay and provide payment details, while returning customers simply log in to make their purchase.

Cuyana FAQs

FAQ

How To Open A Cuyana Account?

To open an account on Cuyana, follow these steps:

  1. Visit the Cuyana website.
  2. Locate and click on the Account or Sign In option, usually found at the top right corner of the homepage.
  3. Click on Create Account or Register.
  4. Fill in the required information, including your email address and a password.
  5. Click on Create Account or Submit to complete the registration process.

Once the account is created, you can start shopping and enjoy the benefits of being a registered user. Remember to keep your login details secure. Happy shopping!

FAQ

Cuyana Alternatives

Here are the top 10 alternatives to Cuyana:

  1. Everlane
  2. Of a Kind
  3. Zady
  4. Tobi
  5. FIT
  6. M. Gemi
  7. Reformation
  8. Victoria Road
  9. Nasty Gal
  10. Artsetters

These brands offer similar products and services, and are popular choices among consumers. They are known for their quality, style, and variety of options. Explore these alternatives to find the perfect fit for your needs. Happy shopping!

FAQ

How can I sell my Cuyana items on Revive?

To sell your Cuyana items on Revive, follow these steps:

  1. Identify your product within Cuyana’s catalog.
  2. List the item and wait for it to sell.
  3. Once sold, send the product with a prepaid shipping label.
  4. Choose your payment method.

Please note that Revive currently enables resale for Cuyana bags and small leather goods. Other Cuyana items can be donated to H.E.A.R.T., a partner organization based in Los Angeles.

FAQ

About cuyana.com Prices and Cost?

Here are some of the prices for products available on Cuyana:

  • Classic Easy Zipper Tote: $298
  • Convertible Puffer Jacket: $398
  • Single-Origin Cashmere Scoop Neck Sweater: $248
  • Poplin Balloon Sleeve Shirt: $168
  • Ponte Slim Flare Pant: $158
  • System Leather 16-Inch Laptop Tote: $348
  • Tall Easy Leather Tote: $268
  • System Leather 13-Inch Laptop Tote: $328
  • Washable Charmeuse Eye Mask: $58
  • Washable Charmeuse Headband: $38
  • Pickleball Paddle: $98
  • V-Back Jumpsuit: $258
  • Scoop Neck Dress: $168
  • Open-Back Jumpsuit: $178

Please note that these prices are subject to change and may vary depending on the specific product options chosen. It's always a good idea to check the website for the most up-to-date pricing information.

FAQ

What is Cuyana?

Cuyana is an apparel and accessories brand that focuses on timeless pieces, made with luxury materials and quality craftsmanship. The brand offers a range of products including wardrobe essentials, mini bags, totes, shoulder bags, and more. Cuyana's mission is to provide a fewer, better wardrobe: a smart system of pieces that is so easy to style, it gives you more time to focus on what you love. The name "Cuyana" means “to love” in Quechua, and the brand lives up to this principle by promoting a long-lasting love for timeless pieces that transcend fickle trends. The brand was founded by two women ten years ago and has since been creating timeless essentials for the modern wardrobe.

FAQ

About cuyana.com Popular Products and Services?

Cuyana is a brand known for its women's premium essentials. They offer a collection that is sustainably made and designed to last. Their product range includes Mini Bags, Totes, Shoulder Bags, and clothing items such as the Classic Easy Zipper Tote, Convertible Puffer Jacket, Single-Origin Cashmere Scoop Neck Sweater, Poplin Balloon Sleeve Shirt, and Ponte Slim Flare Pant. One of their standout products is the Cuyana System Tote, which is a versatile bag that is spacious, durable, and can be customized with inserts to fit your specific work lifestyle. This leather bag holds the essentials without being bulky. Cuyana also offers a reselling platform called Cuyana Revive to give your beloved pieces a second life. Their philosophy is "Fewer, Better Things", valuing a simpler, smarter way of life. They believe time is the new luxury and each piece is designed with longevity and made responsibly for everyday ease. Cuyana's products are made with the most premium materials and finest craftsmanship, providing timeless apparel and accessories for the modern woman.

FAQ

What is the price range of Cuyana products?

The price range for Cuyana products varies depending on the type of product. For instance, the Cuyana System Leather 16-Inch Laptop Tote is priced at $348.00, the Cuyana Tall Easy Leather Tote at $268.00, and the Cuyana System Leather 13-Inch Laptop Tote at $328.00. The Work Satchel retails for $395 and the Mini Linea Bucket Bag is priced at $298. The Small Easy Tote starts at $248, while the Classic and Tall Easy Totes start at $268. Please note that these prices are subject to change.

FAQ

Where can I buy Cuyana products?

You can purchase Cuyana products directly from their official website. Additionally, you can find a selection of Cuyana items available for purchase online at Nordstrom. Please note that the availability of Cuyana products at Nordstrom may vary. Cuyana also offers a platform called Cuyana Revive where you can buy and resell gently used Cuyana bags and leather goods. This is a great way to give these items a second life while minimizing waste. Please verify these details as they might have changed.

FAQ

What is the return policy of Cuyana?

Cuyana accepts domestic returns of unused and unworn products within 30 days of shipment of your order. Please note that shipping fees are not refundable. Monogrammed items and those items marked "Final Sale" cannot be returned or exchanged. For international returns, Cuyana accepts returns of unused and unworn products within 30 days of shipment of your order. However, Cuyana does not support pre-paid international return labels at this time. Shipping fees, duties, and VAT are not refundable. To begin the return process, you need to log into your account and view Order History. For items that are eligible for return, you will be able to select Return Item(s). Eligible items are those not marked "Final Sale," are not monogrammed, and are within their 30-day return window. Please note that any shipping or gift boxing charges are non-refundable. Once Cuyana receives your return, it can take up to 5 business days for your refund or credit to process. There will be an email confirmation when it has been completed. Cuyana uses Happy Returns to facilitate the return process. Happy Returns makes it easy to ship back your items with a pre-paid return label or to drop off your items at a Return Bar near you. Additionally, returns in the "started" status that haven't been dropped off at a Return Bar or shipped within 30 days will automatically expire. If you've initiated your return and it expires, you need to contact support@cuyana.com for assistance.

FAQ

How long does it take to receive my order from Cuyana?

For Cuyana, all orders take 1-2 business days to process. However, orders with monograms require 3-4 business days for special care. During promotional periods, including their Archive Sale, orders may take up to 3-4 business days to process. Cuyana ships Monday through Friday, except for US federal holidays. For domestic orders, No Rush shipping typically takes 2-10 business days for arrival after processing. For international orders, shipping typically takes 10-12 business days after processing. Please note that these timelines are subject to change and may vary based on the specific circumstances of your order.

FAQ

Does Cuyana offer international shipping?

Yes, Cuyana does offer international shipping. For international addresses, Cuyana offers shipping for a fee of $35. The international shipping typically takes 10-12 business days after processing. Please note that Duties and VAT will be collected at the time of checkout and Cuyana only ships with delivery duties paid (DDP). It's important to double-check your shipping address before shipping as Cuyana cannot replace packages sent to the wrong address.

FAQ

cuyana.com Return Policy?

Here is the return and shipping policy for Cuyana:

Return Policy: - Domestic Returns: Cuyana accepts domestic returns of unused and unworn products within 30 days of shipment of your order. Shipping fees are not refundable. Monogrammed items and those items marked Final Sale cannot be returned or exchanged. - International Returns: Cuyana accepts international returns of unused and unworn products within 30 days of shipment of your order. However, Cuyana does not support pre-paid international return labels at this time. Shipping fees, duties, and VAT are not refundable. - Exchange Policy: Cuyana is unable to exchange items unless the items are defective or damaged. If you would like a different size or product, please initiate a Return on your account and select for the return via Cuyana Merchandise Credit. You will receive a prepaid return label from Cuyana to ship back your unwanted product.

Shipping Policy: - Processing Time: All orders take 1-2 business days to process; however, monogram orders require 3-4 business days for special care. During promotional periods, including the Archive Sale, orders may take up to 3-4 business days to process. Cuyana ships Monday through Friday, except for US federal holidays. - Domestic Orders (Economy): Cuyana offers No Rush shipping to the contiguous US. Shipping is free for orders over $95; otherwise, it's $5. No Rush shipping typically takes 2-10 business days for arrival after processing. - Domestic Orders (Guaranteed): Cuyana offers Standard shipping to the entirety of the US for $10. Standard shipping typically takes 1-5 business days for arrival after processing. Cuyana also offers the option for 2-day Priority shipping for $25 and Next Day shipping for $35. - International Orders: For other international addresses, Cuyana offers shipping for $35. International shipping typically takes 10-12 business days after processing. Duties and VAT will be collected at the time of checkout. Cuyana only ships with delivery duties paid (DDP).

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